Why Your Friend-Contractor Might Not Be the Answer
by Valentina Lostalo
As an interior designer, my work frequently involves coordinating with contractors for various projects, from kitchen and bathroom renovations to refreshing living spaces. These collaborations often require a team of specialized professionals, including painters, tile installers, carpenters, stone experts, faux finish artisans, upholsterers, and more. In such cases, the right contractor can make all the difference.
**I Know a Person…**
Like many designers, I maintain a network of specialized contacts. These are individuals I’ve worked with in the past, or they come highly recommended by trusted industry partners. This network brings me the assurance that our vision will be executed as planned, within a reasonable timeframe, and often places me in control of the project’s execution, even if I’m not the official project manager.
**The Friend Factor**
Over the years, I’ve encountered situations where clients have told me, “I have a contractor already.” While this can be great news, it can also be a bit nerve-wracking until time tells of the dynamic. Now, don’t get me wrong, your contractor friend may indeed be fantastic, working seamlessly with designers, making everyone’s life easier, and fostering a new, productive working relationship.
**But…**
There’s a flip side to this scenario. Sometimes, your contractor friend may not be as qualified as they believe. Perhaps they’ve helped with smaller projects or are long-time neighbors, sharing block parties and social gatherings. The trouble arises when there’s a lack of due diligence in determining if they’re the right fit for your project.
Here are some of the pitfalls to be aware of:
1. Inadequate Resources:
Your friend’s team might not have the necessary expertise, leading to subpar work or potential damage to the materials you’ve invested in.
2. Pricing Pressures:
They may feel the pressure to offer a lower price, but in doing so, they could struggle to source the right professionals, ultimately costing more.
3. Change Orders:
An initial low estimate can quickly lead to a barrage of change orders, impacting your budget.
4. Quality Control:
If the execution falls short, you’ll be forced to confront your friend about substandard work that needs redoing at their expense.
5. Priority Issues:
Contractors often have multiple projects, and when they charge you less than their standard clients, your project might not be a priority, causing delays and frustration.
While this isn’t the case for all contractors, taking the time to conduct thorough research and being honest with yourself is crucial. Are you truly doing your friend a favor by hiring them, or are you risking money and the relationship? Sometimes, it’s wiser to hire a “stranger” who can provide a clear contract, meet deadlines, and even become a new, reliable partner.
I’d love to hear your thoughts on this matter. Until the next one,
Val.